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--- appmanager:how_to_activate_a_license_without_internet [2019/02/22 07:10]
admin created
+++ appmanager:how_to_activate_a_license_without_internet [2019/02/22 22:30] (current)
yasko
@@ Line 1: / Line 1: @@
-=====How to activate a license without internet=====
+=====How to Activate Your License Without an Internet Connection=====
-In case if you don't have connection to internet you will see a error dialogue during license activation\\
+If you have poor or no internet connection, the corresponding error message will appear during the license activation process. In this case, click on the "Save" button to download the configuration file of your license. Then, send the configuration file to our support team at "support@patrotest.com" and we will provide you with the corresponding license file.
 {{:appmanager:appmanager_license_registration_error.png?1000|}}\\
 \\
-Push a Save button. You will have a configation file, just send it support@patrotest.com and you will receive a license file.\\
-To install a license file run App Manager, go to license folder and press install license button. Select license file and apply.\\
+\\
-If successful you will see a notification:\\
+After receiving the license file, launch [[https://wiki.patrotest.com/doku.php?id=appmanager:patrotest_application_manager|Patrotest Application Manager]] and go to the "Licenses" tab. Then, click on the "Install License" button and upload the license file from your device. Once the license is successfully installed, the corresponding notification will indicate so.
 {{:appmanager:appmanager_instal_license_file_hidden.png?1000|}}\\
 \\
-In case of any error you can send an error logs files to support@patrotest.com or regist an issue in our [[https://servicedesk.patrotest.com/login|service desk]]
+If you experience any errors during the license installation process, you can send your error log files to "support@patrotest.com" and we will look into the issue. Alternately, you can submit a support ticket at our [[https://servicedesk.patrotest.com/login|service desk]].